Refund & Cancellation Policy

  1. Refund Policy: a. Open Access Publication Fees: Once the publication fee for an accepted research paper has been paid, it is non-refundable. This is because the publication process involves administrative and editorial costs that cannot be reversed once initiated. b. Membership or Subscription Fees: Any fees paid for membership or subscription to our journal are non-refundable unless otherwise specified in specific cases.

  2. Cancellation Policy: a. Research Paper Withdrawal: If an author wishes to withdraw their research paper after submission but before acceptance, they may request cancellation by contacting our editorial office. However, any fees paid for the submission or peer review process are non-refundable. b. Membership or Subscription Cancellation: Members or subscribers who wish to cancel their membership or subscription may do so by contacting our administrative office. However, any fees paid for the current period will not be refunded, and access to the journal's content will continue until the end of the paid period.

  3. Exceptions: a. Mistaken Payments: In the event of a mistaken payment or duplicate transaction, please contact our billing department as soon as possible. We will review the case and, if confirmed, provide a refund for the duplicate payment. b. Technical Issues: If technical issues prevent access to our journal or its content after payment has been made, please contact our support team for assistance. In such cases, we will make every effort to resolve the issue or provide an alternative solution. If access cannot be restored within a reasonable time, a refund may be considered.

  4. Process for Refunds: a. Refund requests must be made in writing and sent to our billing or administrative office, along with relevant details, such as transaction information, payment method, and reason for the refund request. b. Refunds will be processed using the original method of payment, unless otherwise agreed upon. c. Refunds will be issued within a reasonable timeframe, depending on the payment method and circumstances of the refund request.

  5. Changes to the Policy: We reserve the right to modify or update this Refund & Cancellation Policy at any time. Any changes will be posted on our website, and the revised policy will be effective immediately upon posting.

  6. Contact Us: If you have any questions, concerns, or requests regarding our Refund & Cancellation Policy, please contact us using the information provided on our website.

This Refund & Cancellation Policy was last updated on March 18, 2023.